We totally understand that January 2022 will be a chance to makeup for lost time, to visit family and catch up with friends, both for staff and customers. We completely understand that some swim classes may be missed, but we strongly encourage you to notify us in advance of any absences via the iClass Pro app. Notifying us in advance allows us to schedule another child’s make up lesson in your child’s place, meaning that everyone has the best chance to schedule make ups when it suits them. Notifying us in advance (at least half an hour before class commencement, but we prefer as much notice as possible) ensures that you will be issued with a make up token for the lesson missed.
We very much appreciate your cooperation so that everyone can have a safe and happy January both catching up with friends and family and making up for lost time in the water.